I think car business is very different now. Yesterday I paid deposit on a Tacoma TRD sport 4x4 in Atlanta. I had looked on Auto Trader across our vast land for a blue crush TRD sport. There is none in stock anywhere and when I saw some that said in transit and called some place in Minnesota or Virginia they said it was already pre-sold. They also said they would only sell to people in their own zip code because of limited allocations. I finally traded messages and texts with Toyota dealer closest to me. He could order me one in that blue color (actually more like a purple or Blurple). I had to agree to a $2500 market adjustment. I jumped on it. I told him I want to come in and put deposit down instead of trading credit card number in email. He was more than happy to do that.
When I went in this ginormous Toyota dealer in northeast Atlanta, I saw the internet room. A fish bowl of a conference room There were 30 or so very young people in what I consider quarter the size of a IT cubicle (old days) partitioned each. Both the young sales man and his manager were real happy to deal with a real human instead of just a voice or email. They told me 75% of their sales is through internet. I can see why. There was virtually no stock on that dealership lot, so regulars were mostly just hanging around the showroom.
A very strange world we live in where I was happy to pay $2,500 over sticker for pleasure of waiting 3-4 months for my made in Mexico Tacoma. Salesmen told me they are 100% sure stock issues won't be fixed till 2023 at earliest.